1. News -

    Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.
  2. Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
  3. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  4. Report -

    We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries.
  5. Report -

    Find out our highlights from 2013 to 2014, including who we engaged with, our focus areas, and our impacts.
  6. Report -

    We visited Aapna Services in Middlesbrough on Monday 26 February 2018 to speak to a ladies group who currently meet three times a week.
  7. Report -

    Engagement carried out by Healthwatch Middlesbrough during autumn of 2013 indicated that there was a lack of awareness and understanding of what services are available to support people with weight management, particularly within the BAME community.
  8. Report -

    We aimed to gather the views of local people who had accessed screening services and those who had not in order to determine what was working well and what could be improved in the current provision.
  9. Report -

    Throughout 2016, Healthwatch Middlesbrough received feedback from members of the public concerning a lack of communication regarding outpatient appointments from The James Cook University Hospital (JCUH).
  10. Report -

    The aim of this investigation was to gather views and experiences from patients who had recently been admitted to The James Cook University Hospital to determine if long waiting times for medication supply was resulting in delays in discharge.
  11. Report -

    We had received complaints regarding staff attitudes at North Ormesby Health Village towards some young people accessing the service. We decided to carry out an Enter and View to observe a regular drop-in clinic.
  12. Report -

    We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England.
  13. Report -

    The Eye Clinic Liaison Officer (ECLO) service at James Cook University Hospital provides support to people with sight loss. The aim of this work was to gather the views of service users to evaluate the benefits and impact of the service.
  14. Report -

    During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.
  15. Report -

    In England, it is estimated that 676,000 people have dementia. The Government has stated that it has made significant progress by doubling investment in research, recruiting 1 million Dementia Friends and giving NHS staff specialist training.
  16. Report -

    We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views.
  17. Report -

    Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.
  18. Report -

    The aim of the investigation was to look at the public’s experience in accessing Sexual Health Services in Middlesbrough. We wanted to ascertain what is currently working well, identify any gaps in services and look at what could be improved upon.
  19. Report -

    We hosted an event on Wednesday 16 March in collaboration with North East Together and Voices for Choices. The main purpose of the event was to gather views and experiences of those who access mental health services in the locality.
  20. Report -

    The main purpose of this event was to present our third annual report and to gather opinions from the public through workshop activities on how they wanted to engage with the providers of health and social care services.
  21. Report -

    We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments.
  22. News -

    We want to say a huge thank you to everyone who has shared their feedback with us about the local implementation of the NHS Long Term Plan.
  23. Blog -

    Read about our volunteers' current engagement work, and how they help us.
  24. Report -

    This Code of Conduct provides guidance on the responsibilities and conduct expected from our Partnership Board Members.
  25. Report -

    Our Communication Strategy outlines how we will engage and communicate effectively with our stakeholders and communities.
  26. Report -

    This refers to a range of protocols, supporting working arrangements, detailed in appropriate policies and frameworks. In the event of any inconsistency, contradiction or disagreement on the Governance arrangements, these Terms will prevail.
  27. News -

    The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback.
  28. Report -

    At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals.
  29. News -

    Thousands of people in the North East and North Yorkshire have had a say on the future of NHS services in their communities in the Healthwatch #WhatWouldYouDo campaign.