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Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
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MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families. -
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In August 2023 we produced our GP Resource in collaboration with a range of professionals in response to the most common questions we heard from local people. We also wanted to raise awareness of the changes that are now in place in GP practice teams, to help people understand how to make the most of the range of options available from this service.
Following the launch, we received many positive comments from health care professionals. We wanted to find out if our GP resource was helpful to local people as well as professionals. With this purpose, we carried out a number of engagement activities in order to collect evidence of the impact of the resource on local people. -
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Tees Valley Healthwatch Network worked in partnership with North East Commissioning Support on behalf of the North East and North Cumbria Integrated Care Board (NENC ICB) with the aim of delivering a local review in response to the national requirement to improve the planning process for families, who care for an adult with a learning disability, when they can no longer support their family member to stay at home.
The particular focus of this project is to improve support for families, carers, and older people with learning disability (aged 40+ to reflect the early onset of chronic health conditions such as dementia) by producing effective recommendations.
We have produced a South Tees report of our findings from our engagement with adults with a learning disability, their carers and professionals.
The Tees Valley Combined Report can also be found below.
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Can you help us to achieve our priorities over the next 12 months by supporting access to relevant services and communities we can engage with to hear their experiences. -
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Lorna is the Active Forests Coordinator for Guisborough Forest which is one of four Forestry England sites across the UK that are leading green social prescribing projects. -
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How can you be more inclusive and Deaf Aware? -
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In the UK, they run a clinic, adviceline, outreach services and advocacy programmes that provide medical care, information and practical support to excluded people such as destitute migrants, sex workers and people with no fixed address. -
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A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
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The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.