1. Annual Report 2013-14

    Report -

    Find out our highlights from 2013 to 2014, including who we engaged with, our focus areas, and our impacts.

  2. Strengthening Voices

    Report -

    The main purpose of this event was to present our third annual report and to gather opinions from the public through workshop activities on how they wanted to engage with the providers of health and social care services.

  3. Thank you: Local people tell us what they think would make the NHS better

    News -

    We want to say a huge thank you to everyone who has shared their feedback with us about the local implementation of the NHS Long Term Plan.

  4. Read Our Volunteer Stories

    Blog -

    Read about our volunteers' current engagement work, and how they help us.

  5. Code of Conduct

    Report -

    This Code of Conduct provides guidance on the responsibilities and conduct expected from our Partnership Board Members.

  6. Communication Strategy

    Report -

    Our Communication Strategy outlines how we will engage and communicate effectively with our stakeholders and communities.

  7. Terms of Reference - Revised June 2023

    Report -

    This refers to a range of protocols, supporting working arrangements, detailed in appropriate policies and frameworks. In the event of any inconsistency, contradiction or disagreement on the Governance arrangements, these Terms will prevail.

  8. Have Your Say on How Doctors Collect Patient Feedback

    News -

    The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback.

  9. Find out what people had to say on the future of NHS services

    News -

    Thousands of people in the North East and North Yorkshire have had a say on the future of NHS services in their communities in the Healthwatch #WhatWouldYouDo campaign.

  10. Healthwatch Middlesbrough Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  11. Who are we? An accessible guide to Healthwatch

    Advice and Information -

    Find out how you can be supported by your local Healthwatch with these BSL videos and easy-to-read guides.

  12. Read our latest reports!

    News -

    We have recently published three new reports outlining our engagement work in the community!

  13. #JustAsk: Information & Signposting

    Advice and Information -

    Got a health and social care query? Get in touch with us!

  14. Become a Healthwatch Community Champion!

    News -

    We rely on local people sharing information with us.

  15. Volunteering Handbook, Policy and Roles

    Report -

    An introduction to volunteering with Healthwatch.

  16. Meet our Healthwatch Community Champions!

    News -

    Read about our Community Champions and why they're passionate about improving health and wellbeing across South Tees

  17. Board Meeting Minutes

    Report -

    Read the minutes from our Board meetings

  18. Digital Communications Strategy - October 2020

    Report -

    Our Digital Communications Strategy outlines how we will engage and communicate effectively with our stakeholders and communities.

  19. Code of Conduct - November 2020

    Report -

    This Code of Conduct provides guidance on the responsibilities and conduct expected from representatives of Healthwatch.

  20. Compliments, Comments and Complaints - November 2020

    Report -

    This document outlines our approach to compliments, comments and complaints and how you can contact us regarding these.

  21. Conflict of Interest - November 2020

    Report -

    All employees, board members and volunteers associated with Healthwatch South Tees (HWST) have a responsibility to put the interests of the organisation before their own personal pursuits.

  22. Decision Making Policy - November 2020

    Report -

    This policy and associated procedures outline the steps taken to ensure decisions are evidence based and lead to substantive impact in the community for all staff, board and volunteers.