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This Code of Conduct provides guidance on the responsibilities and conduct expected from our Partnership Board Members. -
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Our Communication Strategy outlines how we will engage and communicate effectively with our stakeholders and communities. -
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This refers to a range of protocols, supporting working arrangements, detailed in appropriate policies and frameworks. In the event of any inconsistency, contradiction or disagreement on the Governance arrangements, these Terms will prevail. -
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During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services. -
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We visited Aapna Services in Middlesbrough on Monday 26 February 2018 to speak to a ladies group who currently meet three times a week. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out more about our role in the South Tees area...
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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Find out about more about how we can help you access the support you need to live well. -
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People want health and care that works for them. Our job is to help make this happen, but we need to hear from you to understand what matters. Whether you have a couple of minutes to spare, or can commit to something longer, there are plenty of ways to get involved.
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Our Board works to ensure that we are fulfilling our legal and statutory obligations. You can find out more about our Board below. -
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Volunteers play a vital role in helping people have their say on health and care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Volunteers play a vital role in helping people have their say on health and care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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Our Community Champions are vital to helping us reach every area of our community. Find out more about their work here. -
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Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community. -
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You have the power to help make change happen. It Starts With You. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments. -
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Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.