A Focus on Hearing Loss

During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.
Hearing Loss Summary Report front cover

Summary

The main issues raised were:

• Difficulties in making a GP appointment
• Lack of interpreting services at GP appointments
• Problems with interpreter bookings, especially if appointments are delayed
• Communication issues during hospital stays
• No text provision for crisis support
• No emergency appointment or emergency service interpreter provision

Downloads

If you need this report in a different format, please get in touch:

general@healthwatchsouthtees.org.uk 

01642 955605

Hearing Loss Summary Report