News and reports | Healthwatch Middlesbrough

Board Meeting Minutes front cover

Partnership Board Meeting Minutes - October 2018

Read the minutes from our Partnership Board meeting which took place in October 2018.

11 October 2018

Healthwatch staff member holding an It Starts With You sign to promote the campain

Meet the people using their voice to make a difference to care of others

Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

Annual Report 2017 to 2018

Annual Report 2017-18

Find out our highlights from 2017 to 2018, including who we engaged with, our focus areas, and our impacts.

Aapna report front cover

We visited Aapna Services in Middlesbrough on Monday 26 February 2018 to speak to a ladies group who currently meet three times a week.

26 February 2018

U3A Report February 2018

Community Engagement & Intelligence - U3A Middlesbrough

We attended the monthly meeting of the U3A, which is a UK movement of retired and semi-retired people who come together to continue their educational, social and creative interests in a friendly and informal environment.

7 February 2018

Hearing Loss Summary Report front cover

A Focus on Hearing Loss

During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.

1 February 2018

Code of Conduct front cover

Code of Conduct

This Code of Conduct provides guidance on the responsibilities and conduct expected from our Partnership Board Members.

Communication Strategy front cover

Communication Strategy

Our Communication Strategy outlines how we will engage and communicate effectively with our stakeholders and communities.

Terms of Reference front cover

Terms of Reference

This refers to a range of protocols, supporting working arrangements, detailed in appropriate policies and frameworks. In the event of any inconsistency, contradiction or disagreement on the Governance arrangements, these Terms will prevail.

Patient Experience of Outpatient Services Report front cover

Patient Experience of Outpatient Services at The James Cook University Hospital

Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.

1 September 2017

Elderly woman smiling face on to the camera

What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

Advice and Information

Woman helping an elderly man use a IPad

The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Advice and Information