News and reports

Nicola works in the Patient Experience team based at James Cook University Hospital. The aim is to work with and learn from patients, carers and their family members experiences. This helps improve outcomes and make effective changes to services.

Both Katie's work for Triage who are an employability and training provider working with people to improve their mental health.

The Reasonable Adjustment Campaign has been developed by the North East & Cumbria Learning Disability Network. It’s aims are to:
Raise awareness of people’s rights to reasonable adjustments
Raise awareness of the legal obligation of health & care services to provide reasonable adjustments
Support health & care services to provide reasonable adjustments
Support health & care services to document and share reasonable adjustments

The video features Paul James, Learning Disability and Autism Advisor Lived by Experience, at a consultation with GP Dr Hannah Brown, GP and subject matter expert for the Reasonable Adjustment Digital Flag.

“Paul James, Learning Disability and Autism Advisor Lived by Experience at NHS England, talks about the benefits of the Reasonable Adjustment Digital Flag for people with a learning disability”

Kathy is an Allied Health Professional, Doctoral student, and a service user of Health and Social Care Services.

As part of our priorities for 2024-2025 priorities, we are conducting a number of GP Roadshow activities across South Tees to share information that will help people get the best out of their health and care services.

As well as increasing awareness of Healthwatch South Tees, workshops were held to identify what health and care services these communities use, the barriers they face in accessing these services and most importantly discussing solutions to remove them.

Our report below includes a summary of the key findings and recommendations to improve access to services.

This is a service to request a limited emergency supply of a medicine you’ve completely run out of.

There is now a new way for the public to access crisis mental health support by calling NHS 111 and selecting option 2 for mental health support.

Recognising the need to encourage feedback from our diverse communities the Healthwatch South Tees team held a Multicultural Event on Thursday 4 July at the Methodist Asylum Project. The day was all about bringing people together to understand their health and social care needs. 

A new British Sign Language (BSL) Video Relay Service for Deaf and BSL (British Sign Language) users across the region has been launched. The new initiative enhances accessibility and communication between frontline staff and patients.