1. James Cook University Hospital - Ward 12 Enter and View

    Report -

    We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England.

  2. Access to GP Services

    Report -

    We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries.

  3. Cancer Screening Uptake in Middlesbrough

    Report -

    We aimed to gather the views of local people who had accessed screening services and those who had not in order to determine what was working well and what could be improved in the current provision.

  4. Access to Sexual Health Services in Middlesbrough

    Report -

    The aim of the investigation was to look at the public’s experience in accessing Sexual Health Services in Middlesbrough. We wanted to ascertain what is currently working well, identify any gaps in services and look at what could be improved upon.

  5. Making Middlesbrough more Dementia Friendly

    Report -

    In England, it is estimated that 676,000 people have dementia. The Government has stated that it has made significant progress by doubling investment in research, recruiting 1 million Dementia Friends and giving NHS staff specialist training.

  6. North Ormesby Health Village Sexual Health Services - Enter and View

    Report -

    We had received complaints regarding staff attitudes at North Ormesby Health Village towards some young people accessing the service. We decided to carry out an Enter and View to observe a regular drop-in clinic.

  7. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  8. Boro Man Can launches new website

    News -

    #BoroManCan is a men’s health initiative which aims to inspire Middlesbrough men to live longer, function and feel better.

  9. CQC #DeclareYourCare

    News -

    CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care.

  10. Children’s critical care unit is one of the first of its kind

    News -

    THE children’s critical care unit at The James Cook University Hospital in Middlesbrough has become one of the first units of its kind in the country to be independently commissioned to provide high dependency care.

  11. New Safeguarding Adults Procedures launched Teeswide

    News -

    The Teeswide Safeguarding Adults Board has fully refreshed its Teeswide Inter-Agency Safeguarding Adults Procedures.

  12. We Care You Care

    News -

    We Care You Care has been developed to provide relevant and accessible information to carers.

  13. A Conversation About ‘Wellbeing’ BAME Communities – Arabic and Urdu Women

    Report -

    We were asked by the Integrated Care System to hold conversations with people across the North East and North Cumbria around the themes of health and wellbeing. We spoke to twelve women from Black, Asian and Minority Ethnic (BAME) communities.

  14. A Conversation About ‘Wellbeing’ Adults with Learning Disabilities

    Report -

    We were asked by an integrated care partnership to host a focus group with adults with learning disabilities in Middlesbrough. We wanted to find out the most important things that contribute to their overall wellbeing.

  15. Who are we? An accessible guide to Healthwatch

    Advice and Information -

    Find out how you can be supported by your local Healthwatch with these BSL videos and easy-to-read guides.

  16. Board Meeting Minutes

    Report -

    Read the minutes from our Board meetings

  17. Our Future: Young People Speak Up about Mental Health

    Report -

    This report presents key findings from our mental health work with almost 500 young people.

  18. Read our latest reports!

    News -

    We have recently published three new reports outlining our engagement work in the community!

  19. What does kindness mean to you?

    News -

    Mental Health Week is 18 – 22 May 2020. We recognise these are very difficult times, but amazingly, we have seen so many acts of kindness and support that have made a huge difference to people’s lives during lockdown.

  20. #JustAsk: Information & Signposting

    Advice and Information -

    Got a health and social care query? Get in touch with us!

  21. "Get on with it": Exploring Arthritis Experiences of the Over 50s across South Tees

    Report -

    As arthritis was recognised as a common condition among those aged over 50 across South Tees, we decided to take a closer look into arthritis care experiences.

  22. How can a GP Practice raise awareness of caring roles?

    Report -

    This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer.

  23. Update on dental services in the North East and Yorkshire

    News -

    NHS England has released updated guidance on dentistry, and how treatment will be different in response to coronavirus.

  24. Become a Healthwatch Community Champion!

    News -

    We rely on local people sharing information with us.

  25. Read the Summer Edition of 'Beautiful Inside and Out' Magazine

    News -

    'Beautiful Inside and Out' is a magazine published by Public Health South Tees as part of an ongoing awareness campaign aimed at improving the uptake of cancer screening.

  26. Lung cancer specialist calls for people to be aware of the signs of the devastating disease

    News -

    A leading lung cancer doctor has called on people across the region to contact their GP if they are worried about potential lung cancer symptoms.

  27. New Obesity Strategy unveiled by UK Government

    News -

    New measures and a 'Better Health' campaign are being launched to encourage people to maintain a healthy weight to beat coronavirus and protect the NHS.

  28. Carer's Leave: Open Government Consultation

    News -

    The government is currently running a consultation to seek views on a proposal to give employees with caring responsibilities one week of unpaid leave each year.

  29. Volunteering Handbook, Policy and Roles

    Report -

    An introduction to volunteering with Healthwatch.