1. News -

    CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care.
  2. News -

    Over the last few months, we have been exploring ideas to extend our reach and connect with more isolated and digitally excluded local people during the Covid pandemic.
  3. News -

    Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care.
  4. Blog -

    Julie Christie – Social Prescriber, Greater Middlesbrough Primary Care Network
  5. Blog -

    Delivering bespoke care to adults in and around East Cleveland.
  6. News -

    We had a record amount of nominations this year. See below for a brief description of each nomination #HWSTSTARS23
  7. News -

    NHS health workers will be striking on four out of five days in the week beginning Monday 6 February – the most since industrial action got underway in December.
  8. Blog -

    Vitti is a Senior Support Worker and part of her role is to have a duty of care to ensure that the people we support receive the best care/support required to lead a happy and fulfilled life.
  9. Blog -

    I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss.
  10. Blog -

    Nur Fitness is based in Middlesbrough and is an award winning community organisation which is very passionate and dedicated to helping women & children become healthier
  11. News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
  12. News -

    We had a record amount of nominations this year. See below for details of each nomination #HWSTSTARS
  13. News -

    Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
    #HWSTSTARS
  14. Blog -

    MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families.
  15. Blog -

    Lorna is the Active Forests Coordinator for Guisborough Forest which is one of four Forestry England sites across the UK that are leading green social prescribing projects.
  16. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  17. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  18. Report -

    Engagement carried out by Healthwatch Middlesbrough during autumn of 2013 indicated that there was a lack of awareness and understanding of what services are available to support people with weight management, particularly within the BAME community.
  19. Report -

    We aimed to gather the views of local people who had accessed screening services and those who had not in order to determine what was working well and what could be improved in the current provision.
  20. Report -

    Throughout 2016, Healthwatch Middlesbrough received feedback from members of the public concerning a lack of communication regarding outpatient appointments from The James Cook University Hospital (JCUH).
  21. Report -

    The aim of this investigation was to gather views and experiences from patients who had recently been admitted to The James Cook University Hospital to determine if long waiting times for medication supply was resulting in delays in discharge.
  22. Report -

    We had received complaints regarding staff attitudes at North Ormesby Health Village towards some young people accessing the service. We decided to carry out an Enter and View to observe a regular drop-in clinic.
  23. Report -

    We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England.
  24. Report -

    During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.
  25. Report -

    In England, it is estimated that 676,000 people have dementia. The Government has stated that it has made significant progress by doubling investment in research, recruiting 1 million Dementia Friends and giving NHS staff specialist training.
  26. Report -

    We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views.
  27. Report -

    Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.
  28. Report -

    The aim of the investigation was to look at the public’s experience in accessing Sexual Health Services in Middlesbrough. We wanted to ascertain what is currently working well, identify any gaps in services and look at what could be improved upon.
  29. Report -

    We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments.
  30. News -

    The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback.
  31. Report -

    At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals.
  32. News -

    A new IBD Patient Survey has launched, encouraging everyone with Crohn’s or Colitis to make their voice heard and feed back on the care they receive.