News and reports

Gaynor and Joe recently visited Acklam Library and Community Hub to meet with residents attending the regular coffee morning and Knit and Natter group. The visit formed part of our ongoing work to understand how people across the community access healthcare services—and the challenges some face when navigating digital options.

If you don’t have a fixed address, you can still stay connected and access essential online services in Middlesbrough. All local libraries provide free computer and internet access, making it easier for you to manage important tasks.

I visited Prospect Surgery today to present three well‑deserved Spotlight Awards, following nominations from Practice Manager, Jayne Henderson.

We are delighted to announce Michelle Calvert as our latest Spotlight Award winner — a recognition that celebrates individuals whose dedication, resilience, and passion make an extraordinary difference within their communities. Michelle’s contribution to the Deaf community across South Tees and the wider region embodies everything this award stands for.

We are thrilled to celebrate Angela Hannaford, a truly worthy recipient of the Spotlight Award! Angela’s passion, dedication, and tireless efforts have made a profound impact on our community, inspiring and supporting countless people along the way.

Driving Empowerment, Equality, and Inclusion Across the North East. DEN is a proudly Deaf-led charity, founded by deaf people for deaf people and those with hearing loss. Its mission is clear: to create a world where empowerment, equality, and inclusion are not aspirations but realities.

We are proud to nominate Jade Cotton for her outstanding voluntary work with Last Hope, a community group dedicated to supporting homeless and vulnerable people in Redcar and Cleveland.

We are proud to nominate the Diabetes Specialist Nursing Team at James Cook University Hospital for their outstanding dedication and impact in diabetes care. This exceptional team works tirelessly across both inpatient and outpatient settings, educating patients, families, carers, and hospital staff to promote self-care, independence, and confidence in managing diabetes.

Today, we proudly celebrated Anthony as one of our Spotlight Award winners — a heartfelt recognition of his incredible contributions as a Healthwatch volunteer.

When it comes to making a real difference in patient care, it takes someone with vision, dedication, and a genuine passion for helping others. That’s exactly what Steph has brought to her role as Screening Lead at our practice.

At the heart of every well-run practice is a team member who sees a challenge and turns it into an opportunity for improvement. For us, that person is Ganine.

Every successful team has someone who quietly keeps everything running smoothly—someone who steps up, takes initiative, and delivers excellence time and time again. For our practice, that person is Chloe.