News and reports

Joe and Gaynor were invited to attend Aapna's Services Easter Fayre on Friday 10 April, where they were warmly welcomed by the team and community. Aapna Services is a valued community charity that supports people from ethnic minority backgrounds, helping to reduce social exclusion and promote inclusion.

Over recent months, all 14 Healthwatch across the North East and North Cumbria have been out in communities listening to people’s real experiences of accessing their GP, using the NHS App, and trying Pharmacy First.

Gaynor and Joe recently visited Acklam Library and Community Hub to meet with residents attending the regular coffee morning and Knit and Natter group. The visit formed part of our ongoing work to understand how people across the community access healthcare services—and the challenges some face when navigating digital options.

If you don’t have a fixed address, you can still stay connected and access essential online services in Middlesbrough. All local libraries provide free computer and internet access, making it easier for you to manage important tasks.

I visited Prospect Surgery today to present three well‑deserved Spotlight Awards, following nominations from Practice Manager, Jayne Henderson.

We are delighted to announce Michelle Calvert as our latest Spotlight Award winner — a recognition that celebrates individuals whose dedication, resilience, and passion make an extraordinary difference within their communities. Michelle’s contribution to the Deaf community across South Tees and the wider region embodies everything this award stands for.

Hospital discharge was identified as a key quality priority for the Trust in 2025/2026. In response, we were invited to lead a collaborative engagement initiative focused on improving discharge processes and patient outcomes.

We are thrilled to celebrate Angela Hannaford, a truly worthy recipient of the Spotlight Award! Angela’s passion, dedication, and tireless efforts have made a profound impact on our community, inspiring and supporting countless people along the way.

If you need NHS dental care, there are several ways to get help:

A new survey has been launched to gather feedback on three NHS services designed to help people access care more quickly and conveniently.

The NHS App gives you a simple and secure way to access a range of NHS services.

You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England.

The Department of Health and Social Care and NHS England have announced the implementation of Jess’s Rule: Three strikes and we rethink.