1. Report -

    We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries.
  2. Report -

    We aimed to gather the views of local people who had accessed screening services and those who had not in order to determine what was working well and what could be improved in the current provision.
  3. Report -

    The aim of this investigation was to gather views and experiences from patients who had recently been admitted to The James Cook University Hospital to determine if long waiting times for medication supply was resulting in delays in discharge.
  4. Report -

    During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.
  5. Report -

    This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer.
  6. Report -

    In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey.
  7. Report -

    We received feedback through our information and signposting service regarding Ravenscar Surgery which included suggestions for updates to the website and improvements to the patient experience.
  8. Report -

    Tees Valley Youthwatch were asked to provide feedback on a Document that was produced by Healthwatch Middlesbrough and Healthwatch Redcar and Cleveland, called “I need to see a Doctor!”
  9. Report -

    Lisa Bosomworth - Project Lead opened the event and set out how the evening would go. It was an emotional and heartfelt speech by Lisa as she opened up about her own menopause experience.
  10. Report -

    Dr Angela Wright - GP, menopause specialist and Clinical Sexologist
  11. Report -

    Alison is a Nutritional Practitioner and Educational Manager for A. Vogel
  12. Report -

    Sustain Nutrition work with ladies to help them regain control and lose weight effectively during menopause.
  13. Report -

    To help people find out the range of support available within South Tees we invited a diverse range of stall holders, each passionate about supporting women through menopause.
  14. Report -

    A brief video of people's thoughts at the end of the event
  15. Report -

    This report highlights all of the work we have carried out so far.

    It includes feedback from our menopause event, responses from consultation surveys and identifies improvements to support services that are required locally which would improve experiences.
  16. Report -

    In August 2023 we produced our GP Resource in collaboration with a range of professionals in response to the most common questions we heard from local people. We also wanted to raise awareness of the changes that are now in place in GP practice teams, to help people understand how to make the most of the range of options available from this service.

    Following the launch, we received many positive comments from health care professionals. We wanted to find out if our GP resource was helpful to local people as well as professionals. With this purpose, we carried out a number of engagement activities in order to collect evidence of the impact of the resource on local people.