1. Communication of Outpatient Appointments at The James Cook University Hospital

    Report -

    Throughout 2016, Healthwatch Middlesbrough received feedback from members of the public concerning a lack of communication regarding outpatient appointments from The James Cook University Hospital (JCUH).

  2. Evaluation of the Eye Clinic Liaison Officer Service at James Cook University Hospital

    Report -

    The Eye Clinic Liaison Officer (ECLO) service at James Cook University Hospital provides support to people with sight loss. The aim of this work was to gather the views of service users to evaluate the benefits and impact of the service.

  3. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  4. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  5. Patient Experience of Outpatient Services at The James Cook University Hospital

    Report -

    Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.

  6. Healthwatch South Tees STAR Awards 2023

    News -

    We had a record amount of nominations this year. See below for a brief description of each nomination #HWSTSTARS23

  7. Briefing on NHS industrial action

    News -

    The Government has updated its briefing pack to help organisations like Healthwatch respond to public queries about NHS industrial action.

  8. Are you struggling to access health and care services this winter?

    Report -

    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

  9. Perimenopause and Menopause

    Advice and Information -

    Information on Perimenopause and Menopause

  10. Information for the public on industrial action

    News -

    The NHS is already facing record demand on urgent and emergency care services. Industrial action means these services will be under increased pressure so it is vital that people use the services available appropriately.

  11. Chris Gray - The Rise Up Project

    Blog -

    Chris has been running the rise up project for 17 months, the group is designed to bring people together who love to sing but lack confidence to sing in front of others. Members generally suffer from depression, anxiety or are isolated.

  12. Middlesbrough Specialist Drug & Alcohol Services Review

    Report -

    As part of Middlesbrough Councils review activity of the Specialist Drug and Alcohol prescribing services, they approached Healthwatch Middlesbrough to carry out service user engagement to inform this process.

  13. NHS faces its biggest week of strikes – what you need to know

    News -

    NHS health workers will be striking on four out of five days in the week beginning Monday 6 February – the most since industrial action got underway in December.