News and reports

Recognising the need to encourage feedback from our diverse communities the Healthwatch South Tees team held a Multicultural Event on Thursday 4 July at the Methodist Asylum Project. The day was all about bringing people together to understand their health and social care needs. 

A new British Sign Language (BSL) Video Relay Service for Deaf and BSL (British Sign Language) users across the region has been launched. The new initiative enhances accessibility and communication between frontline staff and patients.

You may be eligible to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

We are pleased to present Healthwatch Middlesbrough's Annual Report for 2023/24.

What is Martha's Rule? Martha Mills died in 2021 after developing sepsis in hospital, where she had been admitted with a pancreatic injury after falling off her bike. Martha’s family’s concerns about her deteriorating condition were not responded to, and in 2023 a coroner ruled that Martha would probably have survived had she been moved to intensive care earlier.

How to apply for a free digital 'Just can't wait' toilet card.

*This doesn’t guarantee access to the toilet. However, using the widely recognised card has proven to help.

In September 2023, Healthwatch South Tees (HWST) welcomed two new Engagement & Events Officers to the team as a way to increase awareness of our function with South Tees communities and encourage additional feedback of health and care services to inform our work.

This report has been completed following a review of 38 GP Practice websites across the South Tees region.

In the UK, they run a clinic, adviceline, outreach services and advocacy programmes that provide medical care, information and practical support to excluded people such as destitute migrants, sex workers and people with no fixed address.

How can you be more inclusive and Deaf Aware?

Can you help us to achieve our priorities over the next 12 months by supporting access to relevant services and communities we can engage with to hear their experiences.

The particular focus of this project is to improve support for the family, carers and
older people with a learning disability (aged 40+ to reflect the early onset of chronic
health conditions such as dementia) by producing effective recommendations.

We worked with in collaboration with Tees Valley Healthwatch Network and both the South Tees and wider Tees Valley reports are available to download.