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Your spotlight on local services
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Your feedback is needed by the CQC

The Clinical Quality Commission (CQC) are inviting all feedback on the South Tees Hospitals NHS Foundation Trust from members of the public.

How will your feedback make a difference?

Well, the inspection team will focus their work in response to recent patient experiences. Your experience contributes to the Inspection Team's overall understanding of how well the Trust performs. When several people share very similar experiences, this is likely to be a focus for the inspection.

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You can contribute by:

Visiting CQC website link: www.cqc.org.uk/yourexperience
Email: enquiries@cqc.org.uk
Letter: CQC, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
Phone: 03000 61 61 61

Information already gathered by Healthwatch Middlesbrough will also be shared with the CQC.

Your Local Healthwatch

The next meeting of the Healthwatch South Tees Leadership and Delivery Group will be taking place on 8 March. Click here for the agenda.

Nominate a Star!

Have you received outstanding care and treatment?  Has a heathcare professional gone the extra mile?  Would you like to share your positive experience about a health and social care service?

If you would like to nominate an employee, volunteer or department of a health and social care service (in Middlesbrough or Redcar and Cleveland) then please click here!

 Call us on our new freephone telephone number 0800 989 0080 if you would like to access our Information and Signposting service!

Click here for our April E-bulletin

Click here for our February E-bulletin

What's important to you?

Looking for information on health and social care services in your area?

Improving Access to Psychological Therapies (IAPT) 2018

Clinical Commissioning Groups (CCGs) in Durham and Tees are working together to deliver an enhanced IAPT service that it is consistent and equitable across the region with a single point of access.  This will mean changing the way that the service is delivered currently, and they are at the stage where they would like to gain views on the proposed model from past and current services users. Click here to share your feedback.