What is an Enter and View?
As part of the Health and Social Care Act 2012, Healthwatch Middlesbrough has a statutory right to Enter and View premises where health or social care services are provided (excluding children’s social care). The power to Enter & View does not apply in the following circumstances:
If the visit compromises either the effective provision of a service or the privacy or dignity of any person.
Enter and View is seeing and hearing for ourselves how services are being run and allows Healthwatch to collect the views of service users at the point of service delivery. It is NOT an inspection.
As a result of intelligence received by Healthwatch Middlesbrough regarding staff attitudes at North Ormesby Health Village Middlesbrough towards some young people accessing the service; Healthwatch Middlesbrough Executive Board made the decision to carry out an Enter and View visit to the premises to observe a regular planned drop in clinic.
Healthwatch Middlesbrough would like to thank the provider of the service for their cooperation and professionalism during this process. They helped facilitate the successful visit whilst maintaining the privacy of their patients. A copy of the report can be found here