During consultation the people of Middlesbrough told us that they wanted Middlesbrough to be more dementia friendly. In endeavouring to make Middlesbrough more dementia friendly it is imperative that the views and opinions of people living with dementia and their family, friends and carers are at the heart of any considerations or decisions.To read the report click here and to read the response from commissioners click here
Engagement carried out by Healthwatch Middlesbrough indicated that there was a lack of awareness and understanding of what services are available to support people with weight management, particularly within the BAME community. This prompted Healthwatch Middlesbrough to carry out further engagement. The report can be accessed here with a response from Public Health Middlesbrough.
As part of the Health and Social Care Act 2012, Healthwatch Middlesbrough has a statutory right to Enter and View premises where health or social care services are provided (excluding children’s social care). The power to Enter & View does not apply in the following circumstances:
If the visit compromises either the effective provision of a service or the privacy or dignity of any person.
Enter and View is seeing and hearing for ourselves how services are being run and allows Healthwatch to collect the views of service users at the point of service delivery. It is NOT an inspection.
As a result of intelligence received by Healthwatch Middlesbrough regarding staff attitudes at North Ormesby Health Village Middlesbrough towards some young people accessing the service; Healthwatch Middlesbrough Executive Board made the decision to carry out an Enter and View visit to the premises to observe a regular planned drop in clinic.
Healthwatch Middlesbrough would like to thank the provider of the service for their cooperation and professionalism during this process. They helped facilitate the successful visit whilst maintaining the privacy of their patients.
As part of the recommissioning process Healthwatch Middlesbrough have being listening to the views of people who currently use sexual health services in Middlesbrough. A copy of the report can be found here along with the response from Tees Valley Public Health Shared Services (TVPHSS). We would like to thank everyone who contributed to the survey and focus groups and TVPHSS for their cooperation and professionalism during this process.
Call us on our new freephone telephone number 0800 989 0080 if you would like to access our Information and Signposting service!
Healthwatch would also like to invite you, the local community to share your views on what you feel our priorities should be for 2017/18. Please follow the link to complete our short survey: https://www.surveymonkey.co.uk/r/HJ3R6GQ